Question 1

What is NeoBiz?

Accepted Answer

NeoBiz is a sales management app for small and medium business owners and agents to help them streamline their sales and customer engagement process. It lets users store and access customer details in one place, set reminders for upcoming tasks, schedule messages, communicate with team members over a group chat, engage with customers through WhatsApp, SMS, or phone, and have all the leads generated from various platforms consolidated in one place.

Question 2

How to set up and use NeoBiz?

Accepted Answer

You can download the NeoBiz app from the Google Play Store or App Store. Once the app is installed, you can create your account using your mobile number. You can then start adding your customers from your contacts list or add a customer manually. Once your customers have been added, you can engage with them via various channels like SMS, Phone, WhatsApp, or by sending them a message on the NeoBiz app.

Question 3

Who can use NeoBiz?

Accepted Answer

The app can be used by business owners, entrepreneurs, freelancers, or agents who manage the sales tasks for their business. NeoBiz is most effective for managing leads and retaining customers to increase sales.

Question 4

In how many languages is NeoBiz available?

Accepted Answer

NeoBiz is currently available in English and will be available in Hindi, Tamil, Telugu, Kannada, and Malayalam soon!

Question 5

Is NeoBiz safe and secure?

Accepted Answer

Your data is securely encrypted and only accessible to you. It is backed up on the cloud on a daily basis, this means, even if you lose your device or it stops working you can restore it anytime.

Question 6

How to add customers on NeoBiz?

Accepted Answer

On successful registration, you will see a popup requesting access to your phone’s contacts. On allowing access to the contacts, you can then tap on “Add Contacts From Phonebook” to view all your phone’s contacts. You can then select the contact you want to add as a customer and fill in the required information, or add a customer manually by selecting the “Add Contact Directly” option on the app’s home screen.

Question 7

How does NeoBiz help with the sales management for my business?

Accepted Answer

NeoBiz lets you store, segregate and manage your customer information in one place with the help of personalized tags. You can connect with new leads, retain or sell more to existing customers by sharing offers and updates via multiple communication channels, and schedule reminders and messages to never miss important tasks.

Question 8

Is NeoBiz free?

Accepted Answer

Yes, it's a 100% free to use app.

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